Tagged: it-support
The recent release of the Remote Support V3.3 update packed the software with several new exciting features. To better reflect its positioning as a powerful yet budget-friendly Windows desktop session-sharing tool, TSplus has made some changes to its pricing strategy.
Last week, TSplus announced the release of the latest version of Remote Support. Among the changes to improve the user experience, version 3 offers several features that will help computer maintenance services increase their productivity.
After five years of constant development, TSplus extended its Support & Update service to the Advanced Security program in order to keep providing the strongest protections for servers and remote infrastructures, based on the most up-to-date cybersecurity trends and information.
This week, TSplus has published a new version of Server Monitoring, the software to monitor RDS servers and connections over Remote Desktop. A new button has been added which, combined with Remote Support application, offers an efficient toolbox for remote PC troubleshooting.
After the successful first release of Remote Support a month ago, TSplus published a video this week to present all the excellent features and benefits included in this brand-new solution for technical remote assistance via screen sharing.
Today, TSplus is thrilled to announce the very first release of Remote Support: a smart, secure and cost-effective solution for efficient remote assistance via Remote Desktop control and Windows session sharing. Remote Support is the most recent addition to the rich line of TSplus products for Remote Access, Application Delivery, Network Security and Server Administration to penetrate a high-potential market.
The release of TSplus version 12 brought big changes. With big changes can come big questions. The development team at TSplus understands this and has built a completely new support infrastructure. Additional support staff have been added and a new ticketing system has been implemented. Even more exciting is the introduction of new online help tools. Keep reading for further details!